Cookie Policy

1. About this Cookie Policy

This Cookie Policy explains how Pro-Motion Beds Ltd ('Pro-Motion Beds') uses cookies and similar technologies on promtnbeds.com.

It should be read alongside our Privacy Policy, which explains how we process personal data more broadly.

By continuing to use our website after seeing the cookie banner, you consent to non-essential cookies in line with your choices. You can change your mind at any time.

2. What are cookies?

Cookies are small text files placed on your computer, tablet, or phone when you visit a website. They help the site remember your actions and preferences.

Similar technologies include local storage, session storage, and pixel tags. We refer to all of these as 'cookies' in this policy for simplicity.

Cookies may be 'first-party' (set by us) or 'third-party' (set by a service we use, such as analytics or payment security).

3. Why we use cookies

On promtnbeds.com we use cookies to:

• Keep items in your basket while you browse.
• Remember your cookie consent choice so the banner does not reappear unnecessarily.
• Enable secure checkout and fraud screening with our payment partners.
• Understand which pages help customers choose the right products.
• Improve site performance and fix errors.

4. Categories of cookies we use

We group cookies into the categories below. Strictly necessary cookies do not require consent under PECR; others require your permission.

• Strictly necessary — required for core shop functions such as basket storage, security tokens, load balancing, and consent storage. These cannot be switched off in our systems.
• Functional — remember preferences such as recently viewed items or form entries to improve your experience.
• Analytics — help us measure traffic and navigation patterns in aggregated form so we can improve content and layout.
• Marketing — where used, these support measuring campaign effectiveness. We limit marketing cookies and honour your opt-out.

5. Examples of cookies (illustrative)

Cookie names and lifetimes may change when we update our platform. Typical examples include:

• session_id / basket_token — strictly necessary — session — maintains your basket.
• cookie_consent — strictly necessary — 12 months — stores your banner choice.
• _ga / _gid — analytics — up to 24 months — Google Analytics-style aggregated usage (only if you accept analytics).
• payment_session — strictly necessary — session — supports secure checkout handoff.

6. Consent and local storage

When you first visit our site, a banner explains cookie categories and lets you accept all, reject non-essential, or manage preferences.

Your choice is stored in a consent cookie so we can apply it on return visits.

Withdrawing consent does not affect the lawfulness of processing based on consent before withdrawal.

7. Managing cookies in your browser

Most browsers let you block or delete cookies through settings. Blocking all cookies may prevent checkout and basket features from working.

For guidance, visit your browser help pages (Chrome, Safari, Firefox, Edge, etc.) or aboutcookies.org.

On mobile devices, you may need to adjust settings in the device operating system as well as the browser.

8. Third-party cookies

Payment and fraud-prevention providers may set cookies during checkout. These are necessary to protect transactions.

Embedded videos or maps, if present, may set their own cookies when you interact with them.

We review third-party tools periodically and aim to minimise non-essential trackers.

9. Retention

Session cookies expire when you close your browser. Persistent cookies remain until they expire or you delete them.

Consent records are retained to demonstrate compliance, typically for up to twelve months before refresh.

10. Updates and contact

We may update this Cookie Policy when we change website technology or legal requirements. Check the date at the top of the page.

Questions about cookies: [email protected] or +443333 394412.