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Motion Rise Hi-Low Adjustable Bed
Hi-low height-adjustable bed with full head and foot tilt — designed for assisted living and post-operative care.
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Frequently Asked Questions — Pro-Motion Beds
Everything you need to know about our products, delivery, installation, and after-sales support — answered clearly and honestly.
Pro-Motion Beds
Practical guidance connected directly to the live catalogue and support flow.
Collection
Electric Adjustable Beds
Motorised bed frames with whisper-quiet lift mechanisms, zero-gravity positioning, and wireless remote control. Available in single, double, and king sizes — built for comfort, independence, and clinical-grade support.
View CollectionAbout Our Products and Service
Pro-Motion Beds supplies a carefully selected range of electric adjustable beds and orthopaedic mattresses to customers across the UK. Every product in our catalogue has been chosen for its build quality, mechanical reliability, and clinical comfort credentials. We do not stock every adjustable bed on the market — we stock the ones we are confident recommending to people with real sleep and mobility needs.
Our adjustable bed range spans from entry-level single bases with wireless remote control through to split-king configurations with Bluetooth app control, massage functions, and hi-low height adjustment for assisted living. All bases are paired with a selection of orthopaedic mattresses that are specifically flex-rated to articulate correctly with the base — so you can be confident that your mattress will perform as intended for the life of the product.
If you cannot find the answer to your question below, please do not hesitate to contact us. Our sleep consultants are available by phone on +443333 394412 and by email at [email protected]. We aim to respond to all enquiries within one working day.
Products and Compatibility
Our adjustable beds are available in UK Single (90x190 cm), Small Double (120x190 cm), Double (135x190 cm), King (150x200 cm), and Split King (2x 75x200 cm). Not all models are available in every size — please check individual product pages for size availability.
Our adjustable bases are freestanding and do not require a traditional bed frame. They can be used with a compatible headboard bracket (available on request) to attach a standard headboard. The bases are not designed to sit inside a traditional divan base.
A standard adjustable bed raises and lowers the head and foot sections of the sleeping surface. A hi-low adjustable bed (such as our Motion Rise) also raises and lowers the entire bed platform vertically, making it easier for users with limited mobility to get in and out of bed, and providing a safe working height for carers.
Yes. All Pro-Motion mattresses are suitable for use on standard divan bases, slatted frames, and platform tops, as well as on our adjustable bases. The flex-rating simply means they are also safe to use with adjustable bases — it does not affect their performance on flat surfaces.
Delivery and Installation
We deliver to mainland England, Scotland, and Wales. Please contact us for delivery to Northern Ireland, the Scottish Highlands, or island postcodes, as additional lead times or charges may apply.
White-glove delivery includes delivery to your room of choice, full assembly of the bed frame, connection and testing of all motors, demonstration of the remote control and any app or preset functions, and removal of all packaging from your home. There is no additional charge for this service on adjustable bed orders.
Old bed removal is available as an optional add-on service. Please mention this when placing your order or contact us to arrange. Charges may apply depending on the size and type of item to be removed.
We aim to deliver within 7 to 14 working days of order confirmation for most UK mainland addresses. We will contact you after your order is placed to agree a specific delivery date and time window.
Guarantees and After-Sales
Guarantee lengths vary by product. The Comfort Flex Memory Foam Mattress carries a 10-year guarantee; the Hybrid Pro Mattress carries a 12-year guarantee; the Cool Gel Adjustable Mattress carries a 5-year guarantee. Adjustable bed frames and motors are covered by a minimum 2-year parts and labour guarantee. Full details are provided with each product.
The 12-month in-home service warranty on the Motion Rise Hi-Low Adjustable Bed covers all mechanical and electrical faults arising from normal use. A technician will visit your home to carry out repairs or replacements at no charge during the warranty period.
Contact us by email at [email protected] or by phone on +443333 394412 with your order number and a description of the issue. We will advise on the next steps, which may include a remote diagnosis, a replacement part dispatch, or an in-home service visit.
You have the right to cancel your order within 14 days of delivery under the Consumer Contracts Regulations 2013. Mattresses that have been unsealed or used may be excluded from this right for hygiene reasons. Please see our full Returns Policy for details, or contact us to discuss your situation.
Still Have a Question?
Our team is happy to help. Call us on +443333 394412 or email [email protected] and we will get back to you within one working day.
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